Frequently Asked Questions

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The following abbreviations identify the understock of our rose varieties.  

OR = Own Root

DH = Dr. Huey

MF = Multiflora

Each type of root stock has specific advantages for site conditions and climate.  Some rose varieties are only available on certain understock.  

We ship all orders out in the order we received them.  

The volume of orders coming in prior to receiving your order does affect how quickly an order is processed. 

If you think you may not be able to receive the plants due to vacation, etc., just let us know and we can try to accommodate your schedule. 

All products such as potted roses, dahlia tubers, and culinary herbs are sent via UPS Ground.  Plants arrive within 2-5 days after shipping date, depending on your location. 

Shipping charges are determined by dimensional weight and destination. Dimensional weight is the overall size of the box or weight, whichever is greater.  Most of the time, the size of the box is the determining factor.

  Due to their size, roses are shipped one plant per box. 

Shipping charges on material that has been shipped will not be refunded.

Potted Roses are available throughout most the year, and can be planted anytime your soil can be worked (not frozen).  Shipping, however, is suspended during the peak of summer due to heat.  This typically lasts about one month and resumes in mid-September.

If you think you may not be able to receive your order during the shipping session the order was placed for, please contact us so we can better accommodate your schedule.

Potted peonies ship in spring!

While we would love to share the beauty of our farm with everyone, our farm is not currently open to the public. 

Occasionally, yes. We enjoy hosting a variety of teachers with special skills that want to share their knowledge with others. Any upcoming events will be announced on the website and on social media.

Cancellations on orders placed through our store are subject to a 10% credit card processing and product restocking fee. 

We guarantee our plants to be true to identified variety and are healthy at the time of shipping.

Shipping charges on material that has been shipped will not be refunded.

These are living viable plants and tubers, and once they leave our farm we are not responsible for adverse weather, neglect, site conditions, or customer growing habits as they are beyond our control. 

It is imperative that you unpack your plants and tubers immediately upon arrival, and take necessary steps to ensure proper planting and care. 

If you have concerns with your order, please contact us within 24 hours of receipt. 

 Hart's Floral has graciously allowed our customers to pick up their rose orders at their shop in Mount Vernon, WA, during business hours.

Monday - Friday 9am to 5 pm

Saturday - 10am to 3pm

It is important to confirm your pick up date and time before arriving.

Location: 410 Commercial St. Mount Vernon, WA. 98273 

You will be notified when your order is ready for pickup. 

(Use code LOCALPICKUP at checkout) 

This option is for LOCAL CUSTOMERS ONLY. 

Please send your unanswered questions to dawn@allmythyme.com  We will respond as soon as we can.

Home Page Photo

The sumptous pile of roses on my antique table was picked from our field and captured in the lens that same day by the wildly talented Georgianna Lane, photograper and author, who lives in Paris, France.  Please visit her site at www.georgiannalane.com to see a collection of her inspiring books on flowers and other floral media.